Frequently Asked Questions
Looking to learn more about self storage at Daffodil Storage? We’re here to help! We’ve compiled a list of the questions we hear most often from our customers.
Don’t see the answer to your question? Give your nearest Daffodil Storage facility a call, and we’ll be more than happy to help. We want to make your self storage experience as simple and convenient as possible, so do not hesitate to reach out.
Our rentals are on a month-to-month basis, meaning there’s never a long-term commitment to your self storage unit. Your lease renews automatically each month until we are notified you no longer need your unit. Be it weeks, months, or years, Daffodil Storage is only there when you need us.
For sure! Daffodil Storage offers convenient, free online reservations. Go to any facility page to find your perfect fit. After you reserve a unit, one of our helpful team members will give you a call just to verify your selected store, unit size, and share some tips about our online move-in. We will never pressure you to rent, and there is no cost for making a reservation. You can still reserve a unit over the phone or see it in person first.
Once you are ready to rent your unit, you can do that online too if you like. You will receive a link to start your online move-in via email and/or text message upon making a successful reservation. Fill that out, and you can be moving into your unit in no time! Complete your online lease by 5:00 p.m. if you need access the same day.
Offering secure storage units in the Puget Sound region is one of our top priorities at Daffodil Storage. In the pursuit of storage security, each facility is fully fenced and requires either a code or app to open the gate. You are given a brand new lock at move-in with all the keys, so you control who can access your unit. For your peace of mind, our facilities are equipped with security cameras. Select facilities make use of an off-site security center that can view our surveillance cameras after hours to further enhance your storage unit’s security.
Even with our security measures, we can always use a little help from our tenants. Keep an eye out and report any suspicious activity to your leasing office. As you visit our facility, please always code in and out with your code or app, even if the gate is open, so our system can keep an accurate record of who comes and goes. Finally, be sure to securely lock up your unit each time you leave.
We offer both heated and unheated storage units. We usually suggest storing your belongings in a heated storage unit, as these are more effective in protecting delicate belongings-such as furniture, wood, textiles or electronics-from the low outdoor temperatures that we often see in Washington. Heat either comes from a forced air system or a radiant heat system, where heat radiates from the floor. Do keep in mind, units are not heated to the same level you would your house, so temperature sensitive items are best left at home. Like most storages in Western Washington, our units are not air conditioned.
If you choose a heated unit, remember to properly pack, stack, and store your items to allow proper airflow and ventilation. This is a vital yet often overlooked step! Learn more about how best to store your belongings with our storage tips.
Unfortunately, your unit cannot be used for any of those. Your storage unit is to be used for retrieving or dropping off items only. If you are actively rearranging your unit, that is fine, but otherwise it is considered loitering. Some storage facilities are created specifically for commercial or recreational use, but you will not find any of those at Daffodil Storage.
Your rent is due on the first of every month. Your gate access will be disabled after 6 days past due, and a late fee of $20 or 20% is added to your account on the 11th if rent is still unpaid. If your rent remains unpaid for over 45 days, your unit is at risk of going to lien sale auction which we try to help avoid.
We strongly recommend our customers sign up for automatic payments to avoid problems or late fees. If you’re in a time of financial distress, reach out as soon as possible if you don’t think you’ll be able to pay your storage unit rent in time.
Start by letting us know when you plan to be done with your unit. Please give us at least ten days’ notice. Since we are unable to prorate your rent out, we highly recommend moving out on the last day of the month.
Empty your unit completely, including all trash or items you no longer wish to keep. Items left in your unit may result in a disposal fee, or we will simply continue to charge you rent since you are still using your unit. Remove your lock completely from the unit (remember, you have the only keys) and leave your unit door open. If you have a Smart Lock you must leave the door open otherwise your unit will lock and still appear rented. Failure to remove your lock or leave your Smart Unit open will result in our inability to process your move out and you will continue being charged rent.
As your last step, please stop in, call, or email when you are completely moved out. Although you have scheduled a move-out, plans can change or take more time than expected. Let us know if you need to reschedule or cancel a move out, we are flexible! Just keep us updated on when you are finished, and ask us to email your move-out receipt. If you find yourself in need of storage again, we’ll be here.
Since we do not keep any keys to your lock, a lock cut is required. There is a lock cut fee of $50, and you need to come into the office to sign a form to allow the lock cut. In order to avoid the lock cut fee and inconvenience of waiting for your lock to be cut, we ask that you please separate your keys immediately upon receiving them so that you don’t lose them all at once!
If you are in a smart unit and have lost your phone, you will need to go into our leasing office where our staff can help you regain access.