Self Storage Units in Silverdale, WA

They have been excellent in helping me get the right size unit. We moved our stuff yesterday. The unit was very clean and easy to find. Thank you for a great pl... Read More

They have been excellent in helping me get the right size unit. We moved our stuff yesterday. The unit was very clean and easy to find. Thank you for a great place to store our stuff.

The sign up procedure was simple. The lady I talked to was very friendly. We have brought anything there yet but it seems like a secure place and close to home.

Beautiful and clean. Well maintained and staffed. Available hours are very reasonable, and the units are comparably priced.

Very well kept property. The office staff have always been courteous and ready to help.

Sign up was all online and super easy, their rates are very reasonable, we have a 50% discount for 3 months, the facilities are newer and clean and they have ca... Read More

Sign up was all online and super easy, their rates are very reasonable, we have a 50% discount for 3 months, the facilities are newer and clean and they have carts and supplies accessible for moving in. So far, so good!

I've had my items stored here for almost 2 years. Never an issue with security. Multiple cameras and personalized codes. Carts and elevators for convenience. Ba... Read More

I've had my items stored here for almost 2 years. Never an issue with security. Multiple cameras and personalized codes. Carts and elevators for convenience. Bathroom on site when you're moving things for hours.

Called for pricing and units available. Spoke with Danielle and she was beyond helpful. She answered all of my questions and was more than kind. I will definite... Read More

Called for pricing and units available. Spoke with Danielle and she was beyond helpful. She answered all of my questions and was more than kind. I will definitely come back and rent a space from her.

Kris is very helpful and great to work with. She answered all my questions and made my signup easy and efficient. She’s has great customer service skills and ... Read More

Kris is very helpful and great to work with. She answered all my questions and made my signup easy and efficient. She’s has great customer service skills and helped me in the process. She showed great care when I had some hiccups.

Chris is very helpful and great to work with. She answered all my questions and made my signup easy and efficient. She’s has great customer service skills and... Read More

Chris is very helpful and great to work with. She answered all my questions and made my signup easy and efficient. She’s has great customer service skills and helped me in the process. She showed great care when I had some hiccups.

Danielle was so helpful and made transitioning to a new unit so easy.

Excellent customer service at front desk. Followed up regarding any paperwork issues. Smooth checkin process for borrowing FREE moving truck!

Working on 1st month, and so far, so good. Took advantage of the 3 month deal (1/2 off the next few months after the 1st) in-person & access hours make storage ... Read More

Working on 1st month, and so far, so good. Took advantage of the 3 month deal (1/2 off the next few months after the 1st) in-person & access hours make storage access easily available. Setup was easy, and I was given a map, my codes, storage unit# and easy directions! Centrally located, and the 2 perks I’ve noticed so far: flat bed push carts available for easy moving & truck available for use in the 1st 2 weeks of move in! Clean, new, access doors & codes

They've got carts and elevators and they're the cheapest around. Made our moving experience so much easier

This place is amazing. I spent the morning shopping around for storage units and this facility was by far the best. Almost brand new! Clean, state of the art, h... Read More

This place is amazing. I spent the morning shopping around for storage units and this facility was by far the best. Almost brand new! Clean, state of the art, heated and secure! The lady that helped me was polite, helpful and professional I filled out all the information and paid on my phone even!

My move was especially stressful, but Danielle made everything much easier. We decided last minute to sell the house and wanted to get everything out so we coul... Read More

My move was especially stressful, but Danielle made everything much easier. We decided last minute to sell the house and wanted to get everything out so we could put it up on the market as fast as we could. Rainier View Storage was less than a mile from my house, had rental spaces in multiple different sizes available. Danielle made everything easy for me. When I had trouble going online to select my unit, she told me to come in and she would get me set up. I just started a new job and she worked with me and my unknown schedule to use their moving van to get all of my belongings out of the house. When I filled up my storage unit, she was able to find me another one that was in a convenient location in relation to the first, and she got me every discount she could on them. Without her, I would probably still have everything stacked up in my garage, waiting for my day off so I could rent a UHaul. Thanks Danielle.

Love the staff! They treat you very well here. Can’t beat the half off deal

I was able to complete everything online. Super responsive with emails. When we moved in on the weekend it was an easy in and out. Carts, clean, well-lit fac... Read More

I was able to complete everything online. Super responsive with emails. When we moved in on the weekend it was an easy in and out. Carts, clean, well-lit facility. Totally recommend and great specials!

Super simple and very friendly lady over the phone! 10/10 would recommend! Access through gate is a little wired but access through the actual site to our unit ... Read More

Super simple and very friendly lady over the phone! 10/10 would recommend! Access through gate is a little wired but access through the actual site to our unit was sooo easy! Everything is very well taken care of and Ecstatically pleasing to the eye.

It was necessary to change the responsible individual and VISA number due to a change of personnel at the company and the young women who helped me were outstan... Read More

It was necessary to change the responsible individual and VISA number due to a change of personnel at the company and the young women who helped me were outstanding. They were able to provide guidance and advice that made the whole effort smooth and virtually seamless. I'm always happy to deal with real professionals who are customer oriented.

This is a great, clean facility. The online process was seamless and did not require any in-person meetings. They sent me helpful emails and even left me a deta... Read More

This is a great, clean facility. The online process was seamless and did not require any in-person meetings. They sent me helpful emails and even left me a detailed voicemail with tips on how to set up my payment to maximize savings. Easy peasy!

Great experience. Super easy to get signed up, and everything needed was provided including the lock and key.

Always clean, secure. After the last storage experience I had with a clown company in Shelton, I was very nervous about storing anything anywhere but it has bee... Read More

Always clean, secure. After the last storage experience I had with a clown company in Shelton, I was very nervous about storing anything anywhere but it has been a very pleasant experience so far. Easy to sign up , easy to access storage unit basically anytime I want. And it is very convenient location. Highly suggest.

Took care of reservation on their excellent website. Really helpful person on-site who also emailed me directions for finding my storage spot and getting throug... Read More

Took care of reservation on their excellent website. Really helpful person on-site who also emailed me directions for finding my storage spot and getting through gate and into facility. Fantastic new building, very modern.

Super fast at getting back to me with my requests. Online rental agreement, and quick and easy instructions on how to get to the unit. Also better priced than... Read More

Super fast at getting back to me with my requests. Online rental agreement, and quick and easy instructions on how to get to the unit. Also better priced than most of the other storage facilities in the area. Would definitely recommend.

Never thought it would happen but we needed a storage unit for a bunch of overflow "stuff". It was a super easy experience renting from Rainier Veiw Storage. Di... Read More

Never thought it would happen but we needed a storage unit for a bunch of overflow "stuff". It was a super easy experience renting from Rainier Veiw Storage. Did everything on their website and got the first 2 months for 1/2 price. The place is super clean and has easy access to the rooms. Got the gate code and unit number in an email and went there to find a new lock waiting in the unit. Great experience, the only reason I gave them 4 stars is that the regular price is about double what it should be. They were still about the cheapest place in Silverdale though. Demand is high, so these places can charge what they want. Hoping to move out before the 2 months is up! LoL

Good price, clean, well maintained. A cart was right inside the door which was nice, but had we known we didn’t have to wait until office hours to get a cart... Read More

Good price, clean, well maintained. A cart was right inside the door which was nice, but had we known we didn’t have to wait until office hours to get a cart, we could have gotten a much earlier start. Parking for the interior spaces is challenging as there are no-parking signs near the doors. The doors have a threshold that isn’t flat so the carts have to be pushed hard to cross the threshold and the jolt makes items on the cart bounce off. A second person is needed to get thru the door without incident. I also found it inconvenient to have the key pad for the entry & exit gate on the psgr side. Having to get out of the truck and walk around to enter the code was annoying, twice, especially in the rain. ETA: We should have asked about the carts instead of assuming they were kept in the office as in our previous facility. Not meant to be a criticism of the business.

Good price, clean, well maintained. A cart was right inside the door which was nice, but had we known we didn’t have to wait until office hours to get a cart... Read More

Good price, clean, well maintained. A cart was right inside the door which was nice, but had we known we didn’t have to wait until office hours to get a cart, we could have gotten a much earlier start. Parking for the interior spaces is challenging as there are no-parking signs near the doors. The doors have a threshold that isn’t flat so the carts have to be pushed hard to cross the threshold and the jolt makes items on the cart bounce off. A second person is needed to get thru the door without incident. I also found it inconvenient to have the key pad for the entry & exit gate on the psgr side. Having to get out of the truck and walk around to enter the code was annoying, twice, especially in the rain.

Wish they were open a lil longer and that they had power outlets inside but other than that it's a great storage facility

I pay $394/mo for the convenience of a drive up unit that is blocked by a vehicle about 40% of the time I go to my unit to drop/pick something up. Requests for ... Read More

I pay $394/mo for the convenience of a drive up unit that is blocked by a vehicle about 40% of the time I go to my unit to drop/pick something up. Requests for reasonable solutions have gone unaddressed. There no contactless app to open/close gate (it's manual entry only both going in and coming out). You cannot select your own PIN to get in/out, it's assigned for you. Very clean, but so many inconveniences warrant a 3* review.

The customer service at this storage is terrible. The female staff did not want to show me the actual unit because it is a less than 5 minute walk. When I asked... Read More

The customer service at this storage is terrible. The female staff did not want to show me the actual unit because it is a less than 5 minute walk. When I asked about basic questions, she gave me rude attitude like I'm not supposed to talk to her. Where did this get 5 star from?????? What a nightmare visiting this facility!

Being that it’s a pretty new facility, the storage units themselves are pretty nice. BUT I have been coming here for 6 months and there has been nasty brown s... Read More

Being that it’s a pretty new facility, the storage units themselves are pretty nice. BUT I have been coming here for 6 months and there has been nasty brown sticky stuff (looks like someone had food on their fingers and touched the key pads) all over the buttons on the keypads for the gate, and the keypads for the units them selves. It’s been the same gunk on there, which only tells me that in SIX MONTHS they haven’t cleaned the keypads that at least dozens of people touch on a daily basis. I have to use a glove or something every time I come. I even took the liberty of doing their job and cleaning one with some Clorox wipes I had in my unit. So disgusting. They’re so quick to come out and tell you what you’re doing wrong when you’re there accessing your unit, so obviously they have a lot of time on their hands. Maybe they should consider spending it doing something more constructive?

This place neglected to notify us as per the laws about our unit going to auction, then when someone bid and won, they were told they could not collect from uni... Read More

This place neglected to notify us as per the laws about our unit going to auction, then when someone bid and won, they were told they could not collect from unit. Yes they were friends but we only had 3 days to come up with almost $700 and we were barely two months late on a $160 a month unit. Backup bidder was them and so it sat another month while we collected funds. We were told to do so before it went to auction again. Got funds together within 3 days and then the other employee Chris, says in sorry we found a back up bidder and we will let you know if they return your personal things!! We went that night with a friend and saw that they were lying because I peeked underneath and saw my things. Backup bidder would have had 3 days and it had been over a month since auction. Also, law states NO personal items such as photos, home movies etc can be taken and they took it all and no one will answer my emails or calls. I am DEVASTATED. We were homeless for a year and still managed to keep our unit but after our camper and truck were stolen , we had nothing and I begged them to please work with me and they would not. I now have a lawyer but the stress that they've inflicted was unnecessary and I believe they were taking my things which is why they won't respond and lied. Beware!

This place neglected to notify us as per the laws about our unit going to auction, then when someone bid and won, they were told they could not collect from uni... Read More

This place neglected to notify us as per the laws about our unit going to auction, then when someone bid and won, they were told they could not collect from unit. Yes they were friends but we only had 3 days to come up with almost $700 and we were barely two months late on a $160 a month unit. Backup bidder was them and so it sat another month while we collected funds. We were told to do so before it went to auction again. Got funds together within 3 days and then the other employee Chris, says in sorry we found a back up bidder and we will let you know if they return your personal things!! We went that night with a friend and saw that they were lying because I peeked underneath and saw my things. Backup bidder would have had 3 days and it had been over a month since auction. Also, law states NO personal items such as photos, home movies etc can be taken and they took it all and no one will answer my emails or calls. I am DEVASTATED. We were homeless for a year and still managed to keep our unit but after our camper and truck were stolen , we had nothing and I begged them to please work with me and they would not. I now have a lawyer but the stress that they've inflicted was unnecessary and I believe they were taking my things which is why they won't respond and lied. Beware!

This place neglected to notify us as per the laws about our unit going to auction, then when someone bid and won, they were told they could not collect from uni... Read More

This place neglected to notify us as per the laws about our unit going to auction, then when someone bid and won, they were told they could not collect from unit. Yes they were friends but we only had 3 days to come up with almost $700 and we were barely two months late on a $160 a month unit. Backup bidder was them and so it sat another month while we collected funds. We were told to do so before it went to auction again. Got funds together within 3 days and then the other employee Chris, says in sorry we found a back up bidder and we will let you know if they return your personal things!! We went that night with a friend and saw that they were lying because I peeked underneath and saw my things. Backup bidder would have had 3 days and it had been over a month since auction. Also, law states NO personal items such as photos, home movies etc can be taken and they took it all and no one will answer my emails or calls. I am DEVASTATED. We were homeless for a year and still managed to keep our unit but after our camper and truck were stolen , we had nothing and I begged them to please work with me and they would not. I now have a lawyer but the stress that they've inflicted was unnecessary and I believe they were taking my things which is why they won't respond and lied. Beware!

I was there for a total of 5 mins and the red head woman freaked out on me about something in the doors way which then was moved. Then continued to be rude whil... Read More

I was there for a total of 5 mins and the red head woman freaked out on me about something in the doors way which then was moved. Then continued to be rude while talking to me when I asked where I should stand as if I would know that. She also threatened me, how sweet is she!