- Office Hours
- Mon-Sat 9:30am - 6pm
- Sun 11am - 4pm
- Access
- Sun-Sat 6am - 9pm
ELECTRONIC
GATE
MONTH TO
MONTH
PEST
PREVENTION
NO MINIMUM
STAY
LIVE VIDEO
MONITORING
Office Hours
- Monday - Saturday9:30am - 6:00pm
- Sunday11:00am - 4:00pm
Access Hours
- Sunday - Saturday6:00am - 9:00pm
- Inside
- Heated
- Ground Floor Access
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- Inside
- Heated
- Ground Floor Access
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- Inside
- Heated
- Ground Floor Access
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- Inside
- Heated
- Ground Floor Access
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- Inside
- Heated
- Ground Floor Access
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- Inside
- Heated
- Ground Floor Access
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- Inside
- Heated
- Ground Floor Access
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- Heated
- Drive-Up Access
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- Parking
- Uncovered
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- Parking
- Uncovered
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- Parking
- Uncovered
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- Parking
- Uncovered
- Power
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- Parking
- Uncovered
- Power
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Features & Amenities
Bright LED Lighting
Controlled Entry
Extra-Wide Driveways
Heated Units
Individually Alarmed Units
Security Cameras
Vehicle Storage
This storage unit is small but mighty! Our 5x5, 25-square-foot spaces are about the size of a walk-in closet and great for holding household clutter, small furniture, and seasonal items.
Ideal for storing:- Boxes of offseason clothing and old toys
- Small furniture or appliances
- Seasonal decor or equipment such as garden tools and camping gear
- Office supplies and business records and files
This storage unit size is popular because it’s so versatile and functional. Our 5x10, 50-square-foot spaces are about the size of a large shed and great for holding various items from a small apartment or all the furnishings of a bedroom or office.
Ideal for storing:- Mattress sets, dressers, and coffee tables
- Artwork, musical instruments, and mid-size electronics
- Seasonal decor or equipment such as garden tools, skis, and camping gear
- Business supplies, records, or inventory
This storage unit is not too big, not too small, but just right for bulky furniture or equipment. Our 10x10, 100-square-foot spaces are about the size of half of a standard garage and can fit the contents of a one-bedroom home.
Ideal for storing:- Household furniture such as sofas, tables, dressers, mattress sets, and coffee or bedside tables
- Electronics and musical instruments
- Seasonal decor or equipment such as garden tools, bicycles, skis, and camping gear
- Office equipment such as desks, chairs, and shelves
Another popular choice, this storage unit is great for small families or households. Our 10x15, 150-square-foot spaces are about the size of a large bedroom and can fit the contents of a two-bedroom home.
Ideal for storing:- Bulky household furniture such as sofas, dining tables, dressers, bedroom sets, and bookcases
- Major appliances such as washers, dryers, and refrigerators
- Outdoor equipment such as grills, bicycles, skis, and camping gear
- Commercial inventory and office equipment such as desks, chairs, and shelves
If you’re in between moves, staging your home for selling, or planning a big remodel, this storage unit might be the one for you. Our 10x20, 200-square-foot spaces are about the size of a small garage and can fit the contents of a three- or four-bedroom home.
Ideal for storing:- Bulky household furniture such as sectional sofas, dining tables, mattress sets, dressers, and entertainment centers
- Major appliances such as washers, dryers, and refrigerators
- Large musical instruments or equipment such as pianos and TVs
- Outdoor equipment such as lawnmowers, grills, bicycles, skis, and camping gear
- Commercial inventory and office equipment such as desks, chairs, and shelves
This storage unit is about the size of a large garage for those seeking a major space solution. Our 10x30, 300-square-foot spaces offer enough room to fit the contents of a four- or five-bedroom home.
Ideal for storing:- Items that aren’t easily boxed up
- Large household furniture such as sectional sofas, entertainment centers, and mattress and dining sets
- Major appliances such as washers, dryers, and refrigerators
- Outdoor equipment such as lawnmowers, grills, bicycles, and canoes or small boats
- Commercial inventory and office equipment such as desks, chairs, and shelves
Parking spaces and covered vehicle storage for your car, boat, or RV can keep your ride from consuming valuable space in your garage, all while shielding it from the elements—like sunshine, rain, or hail. Some of our covered parking units even include electricity, too. Find and contact a self storage facility near you for location-specific car storage availability.
Self Storage Units in Lacey, WA
If you’re looking for convenient self storage in Lacey, Rainier View Storage has the space you need. Our facility is located off Willamette Drive Northeast, across the street from MultiCare Indigo Urgent Care and an eight-minute drive down I-5 from the Nisqually National Wildlife Refuge. We pride ourselves on providing small, medium, and large storage units for the Olympia community, and our storage spaces in Lacey are ideally situated for the following areas:
- Beachcrest
- Lacey
- Mushroom Corner
- Newport
- South Bay
- Tanglewilde-Thompson Place
- Woodard Glen
Heated Storage Units Near Tanglewilde, WA
Winters in the Pacific Northwest can be relentless, and while we can stay inside and curl up by the fire, your storage doesn’t have the same luxury. You can help alleviate the effects of the cold on your belongings by renting heated storage. These storage spaces are kept warm no matter how chilly it gets outside, helping to prevent your temperature-sensitive storage items from warping, tearing, and cracking due to the elements. While all storage can ultimately benefit from being kept in these units, we advise renting heated storage in Lacey if you plan on storing any of the following items:
- Furniture made of leather or wood
- Electronics and appliances
- Musical instruments
- Clothes made of lace or leather
- Paper items, including documents, photos, and books
Secure Storage Features Near St. Clair, WA
At Rainier View Storage, we strive to provide the utmost peace of mind when you trust us with your storage. Our industry-grade features aim to create a dependable place to keep your belongings confidently. See below for a list of amenities that help define our secure storage in Lacey:
- Controlled entry
- Security cameras
- Individually alarmed units
- Electronic gate
- Pest prevention
- Bright LED lighting
Need help visualizing your storage space in our space? Our unit size guide provides general tips on what space best accommodates your belongings.
Student Storage Units Near South Bay and Olympia, WA
Are you a Saint Martin’s University student who needs a convenient place to store your things during the summer? Is your college dorm not big enough to hold all your treasured belongings? Rainier View Storage offers student storage solutions for anyone needing more space to focus on their studies. We are just a 10-minute drive down I-5 from Saint Martin’s campus and the perfect place to safeguard your things between semesters or leases. With our affordable rates and flexible leases, you won’t find better student storage in Lacey.
RV and Boat Storage Options Near Mushroom Corner, WA
If you’d like a secure place to house your RV or boat to keep it from filling your garage or blocking your driveway, then Rainier View Storage has the vehicle storage space for you. We have a variety of parking spaces available with wide driveways, which are designed to accommodate your vehicles’ turn radius. Our storage facility in Lacey is only 15 minutes down I-5 from Swantown Marina, making us your ideal location for boat storage in Puget Sound. Find a place to park your recreational or commercial vehicle at Rainier View Storage.
Reserve Your Lacey, WA, Storage Unit Today
Whether you need a personal storage solution for your home or have business storage needs, Rainier View Storage is your one-stop destination for all things storage in the Lacey community. Our range of options and features enables us to give you a tailored storage solution that provides you with the convenience and comfort you deserve. Call us today to get started, and browse our FAQ page for more information.
Browse Storage Facilities Near Lacey, WA
Explore our other self storage facilities in the Lacey, WA, area to find one even closer to your home or workplace:
- Self storage units in Tacoma, WA, on 38th Street
- Self storage units in Auburn, WA
- Self storage units in Buckley, WA
- Self storage units in Federal Way, WA
- Self storage units in Orting, WA
- Self storage units in Milton, WA
- Self storage units in Puyallup, WA, on Gem Heights Drive
- Self storage units in Puyallup, WA, on Valley Avenue
- Self storage units in Puyallup, WA, at 18820 Meridian Avenue East
- Self storage units in Puyallup, WA, on Canyon Road
- Self storage units in Puyallup, WA, on 187th Street
- Self storage units in Puyallup, WA, on Meridian Avenue
Self Storage Near You in Tacoma, WA City
Storage Units in Silverdale, WA
Storage Units in Port Orchard, WA
Storage Units in Tacoma, WA
- Daffodil Storage – Tacoma
- Daffodil Storage – Orchard Street
- Daffodil Storage – Milton
- Daffodil Storage – Puyallup
- Daffodil Storage – Gem Heights
- Summit View Storage
- Linden Park Heated Storage
- Lakeland Hills Heated Storage
- Rainier View Storage – Orting
- Daffodil Storage – Meridian Ave. E
- Rainier View Storage – Meridian
- Gotta Store It
- Rainier View Storage – Lacey
- Rainier View Storage – Buckley
Self Storage Resources
Storage Types in Tacoma, WA
- Heated Storage in Tacoma
- Ground Floor Storage in Tacoma
- College Student Storage in Tacoma
- Moving Storage in Tacoma, WA
- Boat Storage in Tacoma
- Car Storage in Tacoma, WA
Storage Units by Size in Tacoma
What Our Customers Are Saying
Easy sign up on the web site and friendly service onsite. Building is very clean with a heavy duty cart ready at the door. Excellent experience.
We just switched over from another local storage facility after dealing with constant price hikes—sometimes every few months. We’re SO glad we found this pl... Read More
We just switched over from another local storage facility after dealing with constant price hikes—sometimes every few months. We’re SO glad we found this place! It’s not only closer to home, but also way more reasonably priced without sacrificing quality or service. They even included a free lock with our unit, which was a nice surprise—our last place charged us $20 for one. Angie helped us get set up and was incredibly friendly and welcoming. It’s been a great experience, and we’re so glad we made the switch. Highly recommend if you’re looking for affordable, hassle-free storage!
From the beginning of the process, Claire was professional, courteous, and informative of the storage facility. The place is maintained with a promising securit... Read More
From the beginning of the process, Claire was professional, courteous, and informative of the storage facility. The place is maintained with a promising security system. If you're looking for a place to store your things with a peace of mind, look no further.
Love Angie's customer service and people skills. She was very helpful and listened to my needs. Definitely returning back. You all earned my business.
What a great, clean, secure storage facility Angie and Claire are simply the best! So important to have staff that are efficient and organized Angie’s even ... Read More
What a great, clean, secure storage facility Angie and Claire are simply the best! So important to have staff that are efficient and organized Angie’s even remembered my name! I have told many neighbors that this is the best storage facility in Lacey!
This place has been a pleasure to work with. Late gate hours are a must for me so this place is a great fit. New and clean facility with great units. Angie wa... Read More
This place has been a pleasure to work with. Late gate hours are a must for me so this place is a great fit. New and clean facility with great units. Angie was very kind and very knowledgeable with helping me upgrade my unit size. Would highly recommend!
Clean, convenient and well staffed. As my business needs have expanded, Julie has been a huge help every step of the way. Can't say enough about her professiona... Read More
Clean, convenient and well staffed. As my business needs have expanded, Julie has been a huge help every step of the way. Can't say enough about her professional attitude and knowledge of the process. - Shane
Julie always help me with code because I always forget my code. She gives me the best customer service with smile in her face. She made me feel like family. ... Read More
Julie always help me with code because I always forget my code. She gives me the best customer service with smile in her face. She made me feel like family. It’s a pleasure talk to Julie. She’s the best!
I looked around the Lacey/Olympia area for a solid storage unit that was temperature regulated/good security/good support/good pricing. Rainer View Storage pro... Read More
I looked around the Lacey/Olympia area for a solid storage unit that was temperature regulated/good security/good support/good pricing. Rainer View Storage provided everything I was looking for, and support for this location is amazing! Julie and Claire from the front desk, we're extremely helpful with all the initial paperwork, while being very kind and respectful! They are perfect examples of the face of customer support!
This place rocks. They have amazing customer service and the storage units are super clean and there's good lightning inside the units. They also are very tall ... Read More
This place rocks. They have amazing customer service and the storage units are super clean and there's good lightning inside the units. They also are very tall units which is really nice when you have a lot to store.
Elizabeth from Rainier View Storage was very welcoming, knowledgeable, and professional. I've inquired from 3 different storages, before coming in to Rainier, b... Read More
Elizabeth from Rainier View Storage was very welcoming, knowledgeable, and professional. I've inquired from 3 different storages, before coming in to Rainier, but since not only Elizabeth was that awesome, she also made it easier for me to decide that their company is the best among all 4 storages I've inquired from. And I do completely 100%, agree. Keep up the good work, Elizabeth!
Elizabeth from Rainier View Storage was very welcoming, knowledgeable, and professional. I've inquired from 3 different storages, before coming in to Rainier, b... Read More
Elizabeth from Rainier View Storage was very welcoming, knowledgeable, and professional. I've inquired from 3 different storages, before coming in to Rainier, but since not only Elizabeth was that awesome, she also made it easier for me to decide that their company is the best among all 4 storages I've inquired from. And I do completely 100%, agree. Keep up the good work, Elizabeth!
after contacting many storage units in the area and making my 1st reservation and then reading the reviews. I swiftly canceled that reservation and got smart an... Read More
after contacting many storage units in the area and making my 1st reservation and then reading the reviews. I swiftly canceled that reservation and got smart and read reviews first :). Not only did Ranier have good reviews, there rates were good and they were very nice, very helpful and quick to respond. I only have 3 comments or positive feedback. that shouldn't stop anyone from renting here. 1. more carts for people moving in.(there was only 2 carts on 1 level and like 3 or 4 on the other for alot of storage units. I spent alot of time and wating for someone to get done using a cart. 2. Signs on outside doors maybe laminated and saying used this door to access these units? 3. Inside have signs saying go this way for these units. kind of like hotels do with 20 rooms down a hallway, and you guys have like 100 units down a hallway, would of saved alot of time. 4. Clearly mark what the 1st level and 2nd level is and that you can't acces the 2nd level from the 1st level. I ordered online that stated ground floor access. nothings said 2nd level. So i spent alot of time trying to figure this out. As really in terms of a 2nd level is something were you walk up to a 2nd level. Not drive up to the 1st entrance you find and walk straight in didnt' seem like a 2nd level. Now if i hadn't of been moving for 7hrs in the hot sun and tired. This may of been a little easier for me. I was 3/4 of the way brain dead tired. I am sure alot of peopel are when moving at times. These simple inexpesive things would be amazing. Now what was awesome.. 1. storage area very clean 2. air conditioning was a savior 3. nice clean bathrooms, 4. located in a very nice area and i felt 100% safe with my belongings being there. 5. I would rent from them again with out more carts or the signage. :) I was going to say that you would get a 4 star review again and not a 5 star. but i am going back to change my review to a 5 star from the 4 star i started with. As i dont think you should get hit for being a new storage facility and you could be ordering more carts and waiting for the signs to get made. :) so I will leave a 9/10 . If you are looking for a safe clean place to store your belongings and be helped by nice people. This is the place, just get good directions, ask how far unit is from the door.
We have already had an inside unit with Rainier and decided to also store our RV with them. Julie in the front office has always been kind, considerate and prof... Read More
We have already had an inside unit with Rainier and decided to also store our RV with them. Julie in the front office has always been kind, considerate and professional and made our move in process go very well. We really like this property too. It’s very clean and secure. We especially like our new RV space as it’s the first we’ve found that is paved and comes with a trickle charge outlet. Overall, I’d highly recommend Rainier.
Great customer service during the entire process, and at a really good price too! We moved our items from another storage place in downtown Lacey as there are p... Read More
Great customer service during the entire process, and at a really good price too! We moved our items from another storage place in downtown Lacey as there are people living in the units which is not allowed, but it still happens. Rainier View Storage is in a great location and very secure! I highly recommend!
Great customer service during the entire process, and at a really good price too! We moved our items from another storage place in downtown Lacey as there are p... Read More
Great customer service during the entire process, and at a really good price too! We moved our items from another storage place in downtown Lacey as there are people living in the units which is not allowed, but it still happens. Rainier View Storage is in a great location and very secure! I highly recommend!
I moved in this weekend and they couldn’t have made it easier. The person in the office was extremely proactive and contacted me with instructions. The proper... Read More
I moved in this weekend and they couldn’t have made it easier. The person in the office was extremely proactive and contacted me with instructions. The property is very well-maintained. It was a hot day but the units were nice and cool. Pricing is great.
Just got a 10x5 yesterday. It's more like 10x5x12 because the unit is so tall! Julie was extremely kind and helpful in showing me how the lock worked, and she h... Read More
Just got a 10x5 yesterday. It's more like 10x5x12 because the unit is so tall! Julie was extremely kind and helpful in showing me how the lock worked, and she held the front door open for me while I grabbed all my stuff to bring in. Thanks Julie!???
Beautiful, polite Julie was so kind and helpful. She went above and beyond for me and my family. She was polite, answered all my questions and provided great cu... Read More
Beautiful, polite Julie was so kind and helpful. She went above and beyond for me and my family. She was polite, answered all my questions and provided great customer service. I felt heard, appreciated and she really helped service me. She would give you the shirt off her back. (Very polite) If you want quality service and care, come here for your storage needs.
Julie took great care of my needs. She rolled the red carpet once I entered her store and treated me with a lot of respect. She took the time to show me the fac... Read More
Julie took great care of my needs. She rolled the red carpet once I entered her store and treated me with a lot of respect. She took the time to show me the facilities and how things worked there. What I found amazing was her upcoming offers which I immediately jump on. I wish I would found this place before. She set up my account and instructed me on what to do as far as operating her facility. Julie was a true professional in my book. Thank you, Julie, for you are a true asset there and your storage facility is a true treasure to have around.
Well maintained facilities with courteous & helpful employees. Fair prices and no contracts required. I would recommend them to all of my friends and family!
The units are exactly what I needed and the lease agreement signing (all online) is super easy. Just loved the convenience of the whole process. Units are affor... Read More
The units are exactly what I needed and the lease agreement signing (all online) is super easy. Just loved the convenience of the whole process. Units are affordable, clean and easily accessed. I definitely recommend this storage facility.
The units are exactly what I needed and the lease agreement signing (all online) is super easy. Just loved the convenience of the whole process. Units are affor... Read More
The units are exactly what I needed and the lease agreement signing (all online) is super easy. Just loved the convenience of the whole process. Units are affordable, clean and easily accessed. I definitely recommend this storage facility.
INCREDIBLY helpful and friendly staff, a secure and clean facility, and excellent access hours - everything I need and want in a storage solution. Julie is awes... Read More
INCREDIBLY helpful and friendly staff, a secure and clean facility, and excellent access hours - everything I need and want in a storage solution. Julie is awesome. And as a growing builder/contractor, the month-to-month terms are an excellent perk - completely scalable. I couldn't be more pleased with my initial impression. With Rainier View Storage, I enjoy both great accessibility to my assets and the peace of knowing they're secure. HIGHLY recommended!
Julia is an incredible employee and cool person. She made the entire process of renting a storage unit a pleasure. She is knowledgeable and motivated to answer ... Read More
Julia is an incredible employee and cool person. She made the entire process of renting a storage unit a pleasure. She is knowledgeable and motivated to answer any questions.
The person in the office was very informative, friendly, and accommodating. The facility is large but is clean and safe. I also appreciate having carts availabl... Read More
The person in the office was very informative, friendly, and accommodating. The facility is large but is clean and safe. I also appreciate having carts available and very easy entries. Price was good too!
Great place to store &. Julie is great a communicating with all the questions I had! Definitely would recommend this storage unit!
I just moved to Lacey Washington and found Rainier Storage online. Julie, sent me a picture of the unit i needed to rent, so I was able to view in real life wh... Read More
I just moved to Lacey Washington and found Rainier Storage online. Julie, sent me a picture of the unit i needed to rent, so I was able to view in real life where the unit was on the property. From that point, I reserved and paid and signed my lease online from the convenience of the Starbucks coffee store 2000 miles away. When I arrived to Lacey, it was 4 days later, at 0615. My unit was ready and available to move in. We were done with the move in by 0815. We were done before the property opened so my wife and I didnt even have the opportunity to meet Julie. (My wife did receive a personal phone call from them a few days later to see how our move in went.)Anywho, I highly recommend Rainier Storage in Lacey Washington, Julie went above and beyond,
Mrs. Silvia, was very thorough, explained every option and addressed any additional concerns. Proficient and professional, not to mention patient. I didn't fini... Read More
Mrs. Silvia, was very thorough, explained every option and addressed any additional concerns. Proficient and professional, not to mention patient. I didn't finish my first cup of coffee for the day so you could only imagine ?. Thanks again Mrs. Silvia.
Highly Recommend. Customer Service was amazing, would recommend this location it’s Very clean and well kept. Julie and the other young lady were always so sw... Read More
Highly Recommend. Customer Service was amazing, would recommend this location it’s Very clean and well kept. Julie and the other young lady were always so sweet when I came in with all the questions I had. When I first came in Julie helped me to make sure all my needs were taken care of with a close storage to the front, the right size (not to big), etc. everything I needed during a hard time, which I could very much so appreciate. Thank you Rainer View Storage!
I had a dire situation enter my life unexpectedly, in which I had 2 days to move all my belongings to a new storage facility. I was in day 2 living it Lacey Was... Read More
I had a dire situation enter my life unexpectedly, in which I had 2 days to move all my belongings to a new storage facility. I was in day 2 living it Lacey Washington, I didn't know anyone or didnt know of any storage place. Everyone has heard of PS (public storage,) I definitely wanted to stay away from that entity, we all know how horrific they are! Low and behold I found "RAINIER STORAGE", located just 2 minutes of the 5 in Hawks Prairie. Not sure the age of this place but it looks Brand New. Easy access to the unit as well, but what is most important to me is, I feel my belongings are safe and secure. I don't have to worry or even think about my stuff, because it's safe. The 2 women in the office gave me a huge discount for the first two months and enrolling was simply done with Docusign. This is my third storage facility i have used in my life and by far the the best as well.
Excellent & responsive staff. Very clean & well lit units. The outside units are easily accessible. Reasonable rates. Recommended.
Customer service is always a given with Julie! I always see her outside and in the hallways cleaning. This is why I store here. I believe the prices to be far.... Read More
Customer service is always a given with Julie! I always see her outside and in the hallways cleaning. This is why I store here. I believe the prices to be far. Very well maintained and secure. Would recommend highly.?
Amazing customer service by Julie! It's a very clean place as well. I know my stuff will be stored and not get damaged or stolen.
of all the people working here Julie is by far my favorite. She has went above and beyond to help me and and is always friendly every time I come in. I keep my ... Read More
of all the people working here Julie is by far my favorite. She has went above and beyond to help me and and is always friendly every time I come in. I keep my stuff in the storage unit because I know it’s safe and most importantly, because of the staff. I hope that the higher ups see was a great employee they have.
Always happy with the service here! Julie helped with my questions and was such a doll. Super clean space too! Will definitely recommend to anyone.
Julie is the best! I’ve had to switch units a couple times, and she’s always worked with me when I need it. Definitely the best storage place I’ve ever ha... Read More
Julie is the best! I’ve had to switch units a couple times, and she’s always worked with me when I need it. Definitely the best storage place I’ve ever had
My sister was able to get a storage close to one of the entrances. It made it easier to bring everything in. This place is very secure with lots of cameras, ins... Read More
My sister was able to get a storage close to one of the entrances. It made it easier to bring everything in. This place is very secure with lots of cameras, inside and outside.
Nice clean facilities, the office staff were very friendly and helpful. I would recommend this unit to all my friends and family
Super thankful for Julie @ Rainier View Storage! I switched from another complex in town and this location and the customer service has been breath of fresh air... Read More
Super thankful for Julie @ Rainier View Storage! I switched from another complex in town and this location and the customer service has been breath of fresh air. My only regret is not choosing this place the first time!
Julie was very informative and helpful through the whole process of moving my household goods. She is very personable.
Excellent move-in experience. Facility is clean and well maintained. Great, friendly customer service.
Julie did a great job of setting me up with the right spot and registering my three vehicles in a prompt manner. Thank You
Rainier View Storage Lacey is conveniently located, easy to maneuver with large vehicles and moving big items, clean, safe and secure. We found the process to r... Read More
Rainier View Storage Lacey is conveniently located, easy to maneuver with large vehicles and moving big items, clean, safe and secure. We found the process to rent a unit to be very easy and accessible with the online agreements and clear, hassle-free instructions to access the unit. Especially, Zeke has been knowledgeable, professional, helpful, and went above and beyond numerous times to accommodate our storage needs. We would highly recommend this facility to military and civilians alike.
Clean facilities, plenty of cctv and alarm systems and a helpful staff. My only complaint is when you're moving stuff in or out, the gate is locked too early. W... Read More
Clean facilities, plenty of cctv and alarm systems and a helpful staff. My only complaint is when you're moving stuff in or out, the gate is locked too early. When you're simply storing your belongings it's perfect. ?
The facility is absolutely spotless clean and the front desk individual was extremely helpful. We had only purchased a unit at auction and had not emptied it be... Read More
The facility is absolutely spotless clean and the front desk individual was extremely helpful. We had only purchased a unit at auction and had not emptied it before closing and she was nice enough to put a lock on it the next morning.
I was looking for storage and came across Rainier View Storage. When I got there the location looked very clean and secure. Julie in the office was very knowled... Read More
I was looking for storage and came across Rainier View Storage. When I got there the location looked very clean and secure. Julie in the office was very knowledgable and accommodating and she took me on a tour to show me a few different options for storage units. I will definitely be renting in the future!
Had an absolutely awesome experience dealing with this business, Zeke was extremely helpful giving solid recommendations and premier customer service. I had an ... Read More
Had an absolutely awesome experience dealing with this business, Zeke was extremely helpful giving solid recommendations and premier customer service. I had an emergency situation and he took care of it no questions asked. Definitely looking out for the customers! Highly recommend doing business with this storage facility!
We stored our items at Rainier View Storage in Lacey and they were awesome! Super convenient, items were in perfect condition, easy payment methods etc. Zeke/Ti... Read More
We stored our items at Rainier View Storage in Lacey and they were awesome! Super convenient, items were in perfect condition, easy payment methods etc. Zeke/Tim very helpful! Thanks again
Friendly and helpful. Tentative move in date set. Will update after move in
Amazing customer service the storage units are clean very spacious and for a really good price
Fantastic storage facility, all pretty much automated and was given clear and easy instructions and map, so I was able to check in and find my storage quickly a... Read More
Fantastic storage facility, all pretty much automated and was given clear and easy instructions and map, so I was able to check in and find my storage quickly and easily. Very clean and spacious, and fantastic deals. By far my best experience with a storage facility. Highly.l recommend! Thanks so much!
Fantastic storage facility, all pretty much automated and was given clear and easy instructions and map, so I was able to check in and find my storage quickly a... Read More
Fantastic storage facility, all pretty much automated and was given clear and easy instructions and map, so I was able to check in and find my storage quickly and easily. Very clean and spacious, and fantastic deals. By far my best experience with a storage facility. Highly.l recommend! Thanks so much!
I originally made a reservation with zeke, who was very helpful. Then I got very sick and was helped by Tim after my original reservation timed out. Tim mad... Read More
I originally made a reservation with zeke, who was very helpful. Then I got very sick and was helped by Tim after my original reservation timed out. Tim made my storage rental experience quick and painless. He showed me multiple options, and even gave me a complimentary bottled water. Overall great experience. The units are like brand new also.
Hi Kathie, thank you for happily taking the time to address my on-boarding concerns! I could tell right away that you are very knowledgeable and enthusiastic ab... Read More
Hi Kathie, thank you for happily taking the time to address my on-boarding concerns! I could tell right away that you are very knowledgeable and enthusiastic about servicing your customers and doing your absolute best to ensure my comfort with the reliability of Rainier View Storage. Thank you.
I just have to shout out Tim and zeke the office workers who have excellent customer service. I haven’t had any issues they haven’t been able to help me wit... Read More
I just have to shout out Tim and zeke the office workers who have excellent customer service. I haven’t had any issues they haven’t been able to help me with and I feel like I can walk in and ask questions. Very knowledgeable and very awesome people you got here.
Super new. Super clean. And Super easy to get to off the freeway. The place is going to be huge. Staff is laid back and friendly. It is well lit and the doors a... Read More
Super new. Super clean. And Super easy to get to off the freeway. The place is going to be huge. Staff is laid back and friendly. It is well lit and the doors are super easy to open. New age locks so you don't have to buy a lock before you store. Plus discount of half off your first two months right now. That's hard to beat. ??
I recently made an online reservation with this storage company, but my experience upon arrival was very disappointing. When I got to the facility, the front de... Read More
I recently made an online reservation with this storage company, but my experience upon arrival was very disappointing. When I got to the facility, the front desk representative informed me that she had tried to call me, but claimed my number was unreachable. She told me that when she tried calling me from the office, my number didn't work, and for that reason, they couldn't provide me with their service. This doesn't make any sense since it must be a problem on their end, not mine. After verifying the number with her, it was clear that the issue was not on my end as the number she had was correct and has been the same for years. Despite understanding the communication issue, I was met with a dismissive attitude. Instead of attempting to find a solution, the representative showed a lack of professionalism and seemed uninterested in helping. Her demeanor was unwelcoming and gave the impression that she had no desire to be there. Customer service should be a priority, especially in situations like these where a simple miscommunication can be resolved with a bit of effort and a positive attitude. Unfortunately, that was not the case here.
Hello. This is the veteran organization Twenty22Many. One of our members was recently discriminated against, was told he was a liar and wrongfully accused of st... Read More
Hello. This is the veteran organization Twenty22Many. One of our members was recently discriminated against, was told he was a liar and wrongfully accused of stealing a facility map. The veteran in question was “GIVEN” a map by staff and later accused of lying about the map. He as anyone would do left a negative review. Only after leaving this review was he and his family turned away and told they were a security risk. A security risk for their staff giving him a map. He attempted to work it out with the district manager. Only to be told by him receiving said map he and his family soured their relationship. He also politely asked the manager to reconsider because he is a disabled veteran and this new facility was close to their home. Still turned away. At no fault of him or his family. Reviews are meant for companies to learn from, not discriminate.
Well this is a first. I left a negative review and that’s when I was discriminated against. Me and my family came in to rent a unit and were given from the fr... Read More
Well this is a first. I left a negative review and that’s when I was discriminated against. Me and my family came in to rent a unit and were given from the front desk lady a map to tour the facility and to show us where exactly our unit would be. A few days later I called in to verify my unit and was treated like a criminal for telling the lady I was given a map. She stated “we don’t give out maps sir you are lying. It’s something we do not do here” I had the phone call on speaker with me and my wife, and we were completely taken back at her nasty tone. Then after taking my $$ they have yet to return to me I called the district manager who also confirmed I was now a security risk.because THEY gave me a map. Hmmmm. I pleaded with him and explained I was a disabled veteran and that this unit was the closest to our home asking if he would re consider. Explained to him that it was his staff that gave me the map, not vice versa.“No sir I will not, you are a security risk. We would feel better not renting to you”. So just be careful people. Most definitely never leave her honest review because you will get the boot. Some nasty folks. Below is the map the nasty lady said I never received.
Well I went in to ask questions about a unit I had reserved online. The lady we met was wonderful. “Politely” gave us a map of the unit that was reserved fo... Read More
Well I went in to ask questions about a unit I had reserved online. The lady we met was wonderful. “Politely” gave us a map of the unit that was reserved for us when our move in day arrived. She also “politely” explained the outer door was broken and that we would be contacted when the door was fixed. She “politely” let us drive around the complex to at least see where our unit would be. When we drove around the door was obviously broken and blocked off. This was one week ago. Fast forward one week. Called to confirm our unit and the lady I spoke with was INCREDIBLY rude and short. I tried explaining to her that I was given a map and I was curious if the unit I was given by the “Polite” lady was still the unit we would be getting. The “rude” lady insisted “I don’t know what you’re talking about. We don’t give out maps and the door hasn’t been broken for 3 weeks” Basically calling me a liar twice. Then I politely asked to speak with a supervisor. “I am the supervisor”. Oh boy! Here we go. I don’t get people sometimes. I’m a NEW customer and all this lady was concerned about was being right and short. Like I am going to call and lie about getting a map and furthermore lie a second time about a broken door. Really??? Sincerely hope this lady has improved customer service when I bring my paperwork in. I hate leaving reviews. However, if they are earned good or bad I take time to do so.
Message to management - I've never been to a storage place that didn't have a dumpster on site. You don't even have a trashcan in the building. Not even at the ... Read More
Message to management - I've never been to a storage place that didn't have a dumpster on site. You don't even have a trashcan in the building. Not even at the front desk! Also your unit doors don't stay open... for such a highly priced brand new facility you could at least remedy these two issues.